This course is aimed at improving overall team functioning.  It assists teams to understand different communication and problem solving styles.  The internationally accepted Myers-Briggs Type Indicator is used to facilitate lasting insights and promote improved functioning within teams.  The course is interactive and experiential in nature and is ideal as an adjunct to planning and team building days.  More

This course will help you thoroughly explore the nature of stress, its sources and dynamics in various interpersonal, work, and social contexts.  You will learn how stress is experienced based on individualised and unique personality styles.  You will develop personal insights into creative strategies of stress management, which you can then apply in a variety of contexts, and build individual resilience in the face of challenges.  More

This course focuses on understanding change and transitional processes with the express purpose of developing growth strategies.  You will identify and learn about 'points of transition' and the process of change from endings to new beginnings, exploring and understanding in terms of personal coping and behavioural styles.  Specific attention is given to the management of stress, confusion and conflict to enable you to develop positive self-management skills. More

The only constant is change.   A change within a company, such as restructuring or 'downsizing',  leads naturally to feelings of loss, anger, and resistance.  All affected employees need to be understood and attended properly at this crucial time, yet the change must still proceed.  You will learn with this course how to effectively manage the change, both in yourself and in others.  Learn how to get the best from everyone in the company when faced with change.  More

This course has been developed as a program to assist individuals who have suffered significant illness, injury and pain. It addresses the significant life changes that are experienced and focuses on developing specific strategies that are required to improve an individual’s social and psychological functioning. The program can be used for individuals or for groups. This course has also been used as a work preparation program.  More

This course is aimed at understanding how customers communicate and convey their personal communication needs when purchasing products and services. Customers have both service needs and personal communication style needs. If one understands how to determine  the customer’s personal communication needs, it most likely that you will understand their “language” and make the contact that leads to effective sales and customer relationships. In this course you will learn to detect different communications styles and develop effective and reliable strategies to meet customers’ personal-approach needs.  More